Telephone banking

Available 24 hours a day- use it whenever you need

• the service is free to use - you simply pay the cost of a call
• you can choose our quick and easy automated service or talk directly to a Customer Service Officer
• available for current and savings account holders only
• get real-time balances and up-to-the-minute statements
• make instant transfers, pay bills and make payments
• manage standing orders
• order cheque books, paying-in books and statements
• order foreign currency
• get information on our wide range of financial services
• Automatically receive online banking, our internet banking service.

Telephone banking is available to NatWest personal customers aged 16 or over with a current or savings account.  If you're a business customer, you can apply for our Businessline telephone banking service. 

Please read this important legal information