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Her Majesty The Queen's State Funeral
The funeral of Queen Elizabeth II will take place on 19th September, which is confirmed as a bank holiday.
Our branches will close for the day as we pay our respects to Her Majesty The Queen, joining the nation and global community in mourning.
Update the app for better security
The newest version of the NatWest app will always have the latest security enhancements.
Update your app now to benefit.
We're a proud partner of Team GB
Like Team GB, we want to inspire and support success. Whatever your goals, together we want to get you going and keep you moving. Find out more about what the NatWest Team GB partnership means.
Prices are up. Let's ease the squeeze.
Inflation, energy prices, tax rises and the Russian invasion of Ukraine have all played a part in the rising cost of living in recent years . It's squeezing all our pockets. But we've got some handy tools to help.
Upgrade your home's energy efficiency
There are lots of ways you can make your home more energy efficient. Doing so can save you money in the long term and could help improve the value of your home too. Check out our tips and support.
Share of APP scams refunded
This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.
APP scams sent per £million transactions
This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.
For example, for every £1 million of NatWest transactions sent in 2023, £92 was lost to APP scams.
APP scams received per £million transactions: smaller UK banks and payment firms
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer accounts at Skrill £18,550 of it was APP scams.
APP scams received per £million transactions: major UK banks and building societies
This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.
For example, for every £1 million received into consumer accounts at NatWest, £61 of it was APP scams.
Independent service quality survey results for personal current accounts
As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest 16 personal current account providers if they would recommend their provider to friends or family.
Published in August 2024