What is Autopay Online
Autopay Online is our new digital channel for Bacs Direct Credit payments.
Autopay Online allows you to create payment profiles and save beneficiary information, allowing you to process and authorise your payments with ease.
Ideal payables solution for when making regular payments to suppliers and payroll.
Speak to our specialists to discuss your business needs
Autopay Online helpdesk support : 0330 6781 051 (option 3)
SupportLine for new enquiries: 0345 900 0652
Security may be required. Subject to status and eligibility criteria, Fees apply.
You must hold a business current account with NatWest, and you will need to agree to the Autopay Online terms and conditions (PDF 405KB).
Convenience
Make Bacs payments and view Bacs reports online.
You can do this using our Mobile App.
Flexibility
Add unlimited users and tailor their access to suit your business needs.
Speed
Make instant changes to payee details.
Security
Introducing Multi-factor Authentication, available through Key Fob or Mobile Application to help you keep you and your users safe online.
Clarity
Check your 'remaining limit' so you can plan and manage your finances.
Availability
A Bacs solution without the need for Bacs Service sponsorship. This allows you to make Bacs Direct Credits without the need to apply for a Bacs Service User Number.
Autopay Online in detail
How it works:
Existing Autopay Online customer?
To speak to our Autopay helpdesk support, please call us on
0330 678 1051
18001 0330 678 1051 Relay UK
Monday to Friday 9am-10:30pm (excl. public holidays)
Calls may be recorded.
You can also email us on support@autopay.natwest.com
I would like Autopay Online
Speak to your Relationship team or call our SolutionsLine team on
0345 900 0652
18001 0345 900 0652 Relay UK
Monday to Friday 9am-5pm (excl. public holidays)
Calls may be recorded.