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Consumer Duty

Guidance for Intermediaries and Distributors

ONLY FOR USE BY FINANCE INTERMEDIARIES

Our approach

Our approach to meeting the Products & Services Outcome and Price & Value Outcome – Product information for distributors of our Commercial Lending Products.

To fulfil our responsibilities as the Manufacturer under PRIN 2A.4.15R and PRIN 2A.3.12 R (2) product information sheets have been provided to enable you to comply with your responsibilities as a Distributor under the Consumer Duty requirements.

There are 8 product information sheets covering our Commercial Lending Product range.

This information is intended for intermediary/distributor use only and should not be provided to customers.

Important information for distributors of our asset finance products (Lombard)

Important information for distributors of our Coutts products (Coutts)

Important information for distributors of our RBS Invoice Finance products

No products are deemed in scope

Get in touch

If you have any general enquiries or would like to find out more, please email the Consumer Duty team using the link below.