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Ways to Bank

Change order

When do you need your change?

Get a fast, efficient service. Using our online form, you can order for collection:

Same business day

Order between midnight and 8am

You’ll need to allow 2 hours after the branch opening time to collect your change order. 

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Next business day

Order between 8:01am and 11:59pm

You’ll need to allow 2 hours after the branch opening time to collect your change order. 

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Saturday

Order by 2pm Friday

Collection is subject to branch opening hours, so check your branch is open on a Saturday.

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Good to know

  • Check opening times, and whether your branch is open on a Saturday, by using our branch locator
  • You can place an order up to seven business days in advance. 
  • You can’t collect an order on Bank Holidays. 
  • If you want to collect from an RBS branch, you’ll need to use the RBS cash/coin order 
  • You can’t use the form below for making a cash withdrawal. If that’s what you need, get in touch with your usual bank point of contact or visit your local branch. 
  • This service is for business customers only.  

Find your nearest branch

You’ll need to know where it is, for same-day collections.

Order with our simple online form

  1. Input the cash and coin amount for each denomination
  2. Add the date, time and branch location for collection
  3. Submit the form
  4. Print the confirmation page
  5. Bring it with you to your branch when you collect your order

Other ways to get help