Manage your business account

You can create, amend and cancel standing orders in Online Banking or the mobile app.

• Log in to Online Banking, go to ‘Payments and transfers’ then ‘Manage Standing Orders’. 
• When using the app, choose the correct account and then select ‘Standing Orders’.

If you don’t have Online Banking or the mobile app

You can manage your standing orders using this digital form - there's a limit of £10,000: 

Standing Order digital form

This form is for NatWest business customers in the UK only. If you're looking to change a standing order for your personal account,  please visit our personal site.

If your account is held in the Channel Islands, Isle of Man or Gibraltar, visit our NatWest International Contact Page and get in touch with us to request a new standing order.

Mobile App and Online Banking 

You can now update your daily payment limits in the mobile app or Online banking. The maximum limit is £50,000.00 per account for Business customers across Online, Mobile & Open Banking. Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance. 

1. To change your 'Payment limits' using the NatWest Mobile Banking App, tap on the ‘Payments’ icon at the bottom of the screen, select ‘Payments settings’ and then ‘Payment limits’.
   
   In Online Banking, select ‘Payments and Transfers’ from the top menu, then on the Payments and Transfers page, select ‘Manage payment limits’
2. Select the limit you wish to amend.
3. Select the amount you wish your limit to be set to, this can only be changed in increments of £500.00
4. Select ‘Next’ to navigate to the next page.
5. If decreasing your limit, please confirm the change and your limit will take effect immediately. 
6. If you wish to increase your limit, please follow the on screen instructions for support. On mobile app, you will need to use biometric approval to complete the limit change.
   
   In Online Banking, you will need to provide authentication via Multi Factor Authentication or your card and card reader, depending on what you have set up. 

Mobile Banking

Online Banking

Telephone

Payments via telephone banking are limited to £10,000.00.

The quickest way to update your business name is through the mobile app or Online Banking.

In the mobile app:

1. Log in to the mobile app.
2. Tap ‘Help’ on the bottom of the screen, then ‘Chat to Cora’.
3. Type ‘change business name’, in the chat window. Cora will take the details and process your request.

In Online Banking:

1. Log in to Online Banking.
   
2. Click on ‘Chat to Cora’.
3. Type ‘change business name’, in the chat window. Cora will take the details and process your request.

If you need any help in registering for either the mobile app or Online Banking just click on ‘Chat to Cora’.

If you don’t use the mobile app or Online Banking:
 

You can update your business name using our digital change business name form.

The quickest way to update your business email address and phone number is through the mobile app or Online Banking.

In the mobile app:

1. Log in to the mobile app
2. Click on your profile.
3. Select 'Manage your business details'.
4. Then select 'Your business contact details' and choose the contact details you want to update.

To make changes in the App, you’ll need to be registered for Biometric approval.

In Online Banking:

1. Log in to Online Banking.
2. Go to ‘Your details’ in the top menu.
3. Select the ‘Business’ tab.
4. From there, go to ‘Manage business details’ to get your details updated.

To make changes in Online Banking, you'll need to be registered for Biometric approval or have your card reader to hand.

If you need any help in registering for either the mobile app or Online Banking just click on ‘Chat to Cora’.

The easiest way to apply for an overdraft is to log in to Online Banking and follow the steps there.

If you prefer, you can complete our online application form.

For more information, and to apply, visit our Business Overdrafts page.

Increase or decrease an existing overdraft

Our new online application form is the fastest way to apply for a limit increase to your existing business overdraft. 

You can order a certificate of balance in Online Banking.

Log in and select ‘Need help’. Click ‘Chat to Cora’ and type  ‘order certificate of balance’ in the chat window. Cora will take the details and process the request for you.

You can also order a certificate of balance using the form below.

You can download the form below to open additional accounts for businesses that you already hold accounts for.

• Download Adobe Acrobat Reader (free)
• Right-click the link below and select 'save as' to download it to your computer (not a phone or tablet)
• Right-click the form in its saved location and select 'Open with Adobe Acrobat Reader’
  
  

Get support downloading the form

To send the form back to us:

• If you’re a business customer (turnover under £2m), send the completed form here
• If you’re a commercial customer (turnover over £2m), send the completed form to your dedicated service team.