What is WhatsApp and how does the bank use it
What is WhatsApp and how do we use it?
WhatsApp is a messaging app owned by Meta that allows users to send text and voice messages. You can learn more about it at the WhatsApp's official website.
You can chat with us securely on WhatsApp for help with your business banking questions. Look for the WhatsApp QR code on our business banking pages where you can start a conversation with us. We also share guidance on keeping your conversations secure.
You’ll see a WhatsApp verified badge next to our contact name. Always check for this badge before responding. If it’s not visible, it’s not us.
And remember:
- We’ll never ask you for your full pin or password
- We’ll never ask you to move money to a ‘safe’ account
- If you’re ever unsure, stop the conversation and contact us on a number you trust.
You can find more information on text message fraud on our Business Security Hub.
