Operational
Breaks down the day-to-day running and key activities a company performs, often across different areas.
Generally operational plans go into detail of who does what, and what resource you need to do it.
‘A vision without execution is delusion’
- Thomas A. Edison
There’s lots of tools to help you put your business plans in place. You could use a business plan, financial forecast, or strategic roadmap. But how do you know what’s right for you?
To set your goals and plan for your future, you’ll need to know about the different types of planning and goal setting that exist. We’ll run through a couple of examples to help you think about setting them for your own business. Then you’ll learn about the steps that make up the backcasting technique and how you can make them work for you.
Breaks down the day-to-day running and key activities a company performs, often across different areas.
Generally operational plans go into detail of who does what, and what resource you need to do it.
Outlines the steps and actions that must be taken to achieve the goals from the strategic plan.
It breaks down the plan into short and medium term goals.
Defines a strategy, or direction for the business, and plans its high-level execution.
Often uses tools like scenario planning and financial forecasting to map out actions.
Puts plans in place to respond to unexpected situations, or if something needs to be changed.
These plans underpin everything the business does.
Backcasting is a great tool to develop a robust strategic roadmap for your business. It’s a reverse-forecasting technique. It forms part of your strategic planning and lets you break down the key milestones you want to reach (to get to your overall vision) into smaller goals.
It starts with defining a desirable future and then works backwards to identify steps that will connect the future you want to the present. Ask yourself: ‘if we want to achieve this goal, what actions do we take to get there?’
You can use it together with forecasting to create a strong strategic roadmap for your business. It’s often easier to start small and build it out as you go, looking at one area at a time. Once you’ve got your high-level milestones, you can break them up into smaller, SMART goals, which will form your shorter term operational and tactical plans. And any plans for your business should be a live document, so you can come back to it at any time and work through the steps again.
Tip: Do this exercise using sticky notes so you can move things around and edit as necessary.
Using the S.M.A.R.T goal setting system is one way to create goals that’ll help you move forward. Each of the letters relates to a different goal area, and they’ll all help you to set goals that you can learn from. If you can make the steps of your backcasting S.M.A.R.T, then you’ll find you should get them ticked off your list.
Specific
Be specific around the detail of the goal so you're clear on what needs to be achieved.
Measurable
Define how you are going to measure success and when the goal is completed.
Attainable
Interrogate whether the goal is realistic and achievable.
Relevant
Make sure the goal is part of your wider strategy and a step to your overall vision.
Timebound
Have a clear deadline for when you aim to achieve this goal by.
As an orientation or collaboration tool with the rest of the team.
To map out and challenge different future scenarios.
To identify future opportunities and risks with coaching questions like why, how, when, where.
In conjunction with forecasting to create a robust, strategic roadmap.
This material is published by NatWest Group plc (“NatWest Group”), for information purposes only and should not be regarded as providing any specific advice. Recipients should make their own independent evaluation of this information and no action should be taken, solely relying on it. This material should not be reproduced or disclosed without our consent. It is not intended for distribution in any jurisdiction in which this would be prohibited. Whilst this information is believed to be reliable, it has not been independently verified by NatWest Group and NatWest Group makes no representation or warranty (express or implied) of any kind, as regards the accuracy or completeness of this information, nor does it accept any responsibility or liability for any loss or damage arising in any way from any use made of or reliance placed on, this information. Unless otherwise stated, any views, forecasts, or estimates are solely those of the NatWest Group Economics Department, as of this date and are subject to change without notice.