With Windows 10 set to reach End of Support in October 2025, Microsoft is encouraging businesses to make the switch to Windows 11 now to benefit from continued efficiency and security.

Some are holding off making the transition just yet though. What’s the hold up? Businesses could still be defining their AI strategy; they may have concerns around compatibility or resource. Perhaps they refreshed their estate during the pandemic and don’t want to dispose of functional devices yet?

1. End of support for Windows 10: Free security updates for Windows 10 will cease in October 2025. Continuing to run an unsupported OS could expose businesses to significant security risks. Microsoft will offer an Extended Security Updates (ESU) programme for customers. But paying for security updates is a short-term solution that could become increasingly expensive over time.
2. Free upgrade: For most businesses, upgrading to Windows 11 is free. However, there are potential hidden costs related to hardware upgrades, training, and system performance that need to be planned for.
3. Futureproofing with AI: Windows 11 is designed to enhance AI capabilities. As AI adoption becomes critical to staying competitive, having an OS that integrates well with AI tools could become increasingly important, even if many organisations are not yet ready to leverage AI to its full potential.
4. Compatibility and performance: While many devices bought during the pandemic are still functional, a small percentage may not meet the hardware requirements for Windows 11. Additionally, Windows 11 may perform slower on older endpoints, necessitating new hardware investment for some businesses.
5. Upcoming Windows update: While Microsoft is expected to release another OS update around October 2025, it will likely build on Windows 11 rather than introducing a completely new system. Therefore, upgrading now potentially puts businesses in a better position for future updates.

Hardware compatibility

Windows 11 has higher hardware requirements than Windows 10. Consider auditing your device inventory to assess compatibility and budget for hardware refreshes where needed.

Staff training needs

The user interface (UI) of Windows 11 is significantly different from Windows 10, which may require additional staff training. Factoring in these training costs is critical, as employees need to be comfortable and efficient using the new system.

Timing the upgrade

Decide when to upgrade to minimise disruption. Waiting too long risks leaving your business vulnerable to security breaches but upgrading too soon without proper preparation could lead to operational inefficiencies. Plan for a phased rollout, starting with departments that are more tech-savvy or less dependent on critical business operations.

End-of-life assets and sustainability

According to the latest report from the Platform for Accelerating the Circular Economy (PACE) and the UN E-Waste Coalition, electronic waste is the fastest growing waste source in the world. What are your plans for disposing of any redundant assets? If you’re unsure how your electronic devices will be recycled and re-used at the end of their lifecycles, consider investing in a solution that reduces the environmental impact of asset disposal.

Financial planning and support

The costs associated with upgrading may require financial planning, especially if you need to replace hardware or invest in training. Financial support, such as loans or leasing options, could support your business to spread the costs of hardware upgrades.

In summary

Transitioning to Windows 11 offers businesses an opportunity to future-proof their operations and enhance security. However, it requires thoughtful planning, from assessing hardware compatibility to considering staff training needs. By preparing early and leveraging financial support where necessary, businesses could make the transition to Windows 11 smoothly, potentially avoiding the risks and costs associated with outdated systems.

With potential financial and operational challenges, if you require support to access the technology you need to thrive, Lombard, our Asset Finance provider, is collaborating with Rigby Capital and SCC to provide end-to-end technology services.

Find out more here: Technology Finance | Lombard

Read SCC’s article here: Why now is the time to upgrade to Windows 11 - SCC UK

Read Microsoft’s guide here: Making the transition to a new era of computing - Microsoft Support

More resources here: Climate support for businesses | NatWest Bank