Keeping your organisation safe

1. Dual admin approval 

Turn on dual admin approval to make sure that at least two administrators are required to approve and amend critical actions such as manage users in the ‘Administration’ section. This means a second pair of eyes checks the accuracy of a change and questions whether it’s necessary. We recommend having at least three administrators, so that you have back-up if one administrator is not available. Find out how to apply dual admin approval. 

2. Dual approval of payments 

Turn on dual approval to make sure that two users are required to approve payments over an amount set by you. This means two users in your business are checking to make sure a payment request is genuine and accurate. Find out how to apply dual approval of payments. 

3. Dual control for bulk lists and templates  

Saved payee details can also be a target, so for greater protection and to help avoid any user keying mistakes, turn on dual control of bulk lists and templates to make sure two users are approving any newly created or changes to bulk lists. Find out more about dual control of bulk lists and templates. 

You can also turn on smartcard authorisation for bulk lists and templates, especially if you aren’t able to turn on dual control for bulk lists or templates. Find out more about smartcard authorisation.  

Payment limits give you extra control of your outgoings. When you set payment limits, you’ll be minimising the potential loss that could happen if your business is targeted by a fraudster. It’s important that you set limits that match your business's needs, which could also help prevent a user keying in the wrong amount.

Here’s some help on how to set the right payment limits:

1. Total daily payment limit

When deciding a total daily payment limit, consider the largest amount you might need to approve in one day, including those with a future payment date. Give yourself some extra room, and that's your amount.

2. Maximum single payment

For your maximum single payment, think about what’s the largest amount for a single payment you're realistically likely to make, and add some extra for contingency. Remember, this should cover the total of your largest bulk list payment.

3. User authorisation payment limit

User authorisation payment limits make sure your users can’t approve payments beyond their roles and responsibilities and help minimise the impact of potential loss if a fraudster convinced them.

Find out more about payment limits.

It’s important to make sure information on Bankline is up to date. You should regularly conduct a review of all your Bankline users, and make sure they’re assigned to roles and privileges that align to their responsibilities within your organisation. Find out how to manage users.

When you set up alerts, you’ll get a notification when there’s new activity on Bankline, which could make you aware when something doesn’t seem right. Find out more about the types of alerts we have and how to set these up.