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Easy, Quick, Secure

Online Banking and the Mobile App

Videos to support you using Online Banking and the Mobile App

Our secure banking promise

Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.

  • We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe
  • We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe
  • We'll help you protect yourself with tips on staying secure and free tools for extra protection


Remember to take sensible precautions

Keep your antivirus and firewall software up to date.

Don't have the app?

There's no time like the present. Especially when it comes to the security of your banking. To register for the mobile app, all you need to do is download it, open it up, and follow the instructions on screen.

Business accounting software

FreeAgent

Our accounting software, FreeAgent, integrates seamlessly with your bank account to help you feel confident about your business finances. Even better, it's free for customers who retain their NatWest business current account. Optional add-ons may be chargeable.

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Send and receive customer payments

Payit

Payit from NatWest is the way to send and receive customer payments without the need for bank or card details. Using Open Banking technology, Payit lets banks talk directly to each other, so you can pay and get quicker. Plus, your customers don't need to bank with NatWest to use it. 

*Eligibility criteria and fees apply

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Biometric approval

You are your strongest password, so why not use your face or voice to approve your every day banking needs and keep your accounts even more secure.


Biometric Approval using the mobile app gives you a handy alternative to a card reader.

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