How can I get help with Online Banking for Business?

To make payments in Online Banking you will need to ensure the person you are sending the payment to is set up as a 'Payee' - How do I add a new payee using online banking(opens in a new window).

You need a card-reader to set up new payees in Online Banking - find out more through the payee guide above.

If you have our mobile banking app you can make one off payments to new payee totalling up to £250.00 per day without a card-reader - find out more on our mobile app page(opens in a new window) under 'Pay Someone New'

Remember - Only one payee can exist for each sort code & account number - for example, it is not possible to duplicate a payee with a different reference.