Identify the need to pay your European suppliers by Direct Debit, our customer service teams, and Relationship Managers are available to provide additional detail you require.
Agree the payment terms and frequency with your supplier complete the mandate and return it directly to your supplier, the creditor (Core Scheme); ask for the application form and any specific terms. Business to Business mandates only, please return the completed mandate to your relationship manager, this will allow the bank to activate your mandate to enable the creditor to collect the monies due.
Creditor notify the Collection your supplier or tax authority will notify the incoming debit, contractually or by specific communication, in order to prepare funds in your business account.
The Direct Debit is collected, the creditor will instruct their bank to collect the funds and your business account will be debited one day later
Manage your rights, you have the right to allow specific creditors to debit your account as well as to request a refund within the period established by the scheme (Core scheme) or refuse specific claims. These rights are explained in the terms you will receive from us
