If you have a Premier Reward Black account and want you to learn more about your benefits, please log in to Membership Services.
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Need a quick and easy answer?
Our digital assistant, Cora, is available 24/7 and is ready to help you in all sorts of ways, including:
- your day-to-day banking
- arranging an appointment with a Premier manager
- making large-value payments
- finding your way with the app or Online Banking
- exploring our products and services
...and if Cora can't help, you'll be transferred to one of our Premier 24 team, who'll be happy to help.
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Have questions about your account benefits?
You can contact Membership Services for any questions about your benefits, whether it's reporting a car breakdown or home emergency request, or anything else related to your Reward Black, Black, Platinum, or Silver accounts.
Call us:
- Reward Black and Black accounts: 0345 601 7188
- Platinum account: 0345 609 0453
- Silver account: 0345 601 5219
Calling from abroad: +44 2392 660 340
Relay UK: 18001 0345 601 7188
Alternatively, you can email or write to us.
Find answers in our FAQs
Our most common questions
Still can't find what you're looking for?
Give us a call:
Telephone: 0333 202 3330
International: +44 161 933 7239
Relay UK: 18001 0333 202 3330