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Fixed-rate
If you are currently on a fixed rate deal, changes in the Bank of England base rate will not affect your fixed-rate mortgage payments until your agreed fixed term comes to an end. Following your fixed term ending, your mortgage will move to a variable rate which could be influenced by the changes to the base rate. NatWest will contact you when you are eligible to secure a new deal on your mortgage.
Tracker rate
Any changes in the Bank of England base rate could mean that the rate you pay for your tracker mortgage changes. Tracker mortgages follow the National Westminster Bank Plc Base Rate which is influenced by the Bank of England base rate. An increase there could see the rate you pay increase too. Likewise, if this rate goes down, the rate you pay should follow. You might have the option to change to a fixed rate mortgage without an early repayment charge.
Standard Variable Rate
The NatWest Standard Variable Rate (SVR) is the interest rate you will pay when your fixed rate or tracker period ends. Our Standard Variable Rate can change at any time and is not always affected by the Bank of England Base Rate. We determine our SVR and this could go up or down at any time.
Find out what your payments might be
Our interest rate change calculator can give you an idea of what your mortgage payments could be. If you've already been offered a new interest rate, it will let you see what your new monthly payments might be.
Mortgage help and support
Mobile App
Go to the home screen of your mobile banking app. Tap ‘Help’ at the bottom of the screen, then 'Message us' to start a chat, quoting 'struggling financially'. Criteria apply.
Online Banking
Log into Online Banking. From your home screen, click ‘Chat Now’ to start a chat, quoting 'struggling financially'. Criteria apply.
Our website
You can find Cora on the bottom right of your screen waiting to help on some of our web pages (including this one). Quote 'struggling financially' when starting the chat.
Frequently asked questions about base rate
Mobile App
Log in to or download the NatWest app, tap your mortgage when you're in the app and then click 'Manage your Mortgage'.
Not registered for mobile? That’s fine, you can register using your mortgage account number. If you need any help registering, you can use our guide for mortgage customers.
Online Banking
Mobile App isn't for you? We've got you covered, you can access 'Manage your Mortgage' through Online Banking. You'll need to use your mortgage account number to register for the first time.
You can follow this link to register for Online Banking. If you need any help then you can follow our step by step guide.