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My Security Profile

Take action and protect yourself from fraud and scams

Available in the NatWest app.

App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

What is My Security Profile?

My Security Profile is a dedicated space in the app. It allows you to understand your security and keep your money safe. Security Profile has personalised actions for you, that are quick and easy to complete.

Find out how to improve your Security Profile

Add biometrics

Secure your account and protect your money with fingerprint and facial recognition login and payment approvals. 

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Set controls

Protect your money by improving your account controls and payment limits. Check your settings and change them if you need to. 

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Avoid scams

Stay up to date with the latest scams. Know what to look out for and how to stay safe. 

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Make your account safer

The more actions you complete, the more protected you are.

To check your progress, go to the Help tab in your App and look for My Security Profile.

Don’t forget to check back regularly as we add new actions on the latest scams.