Track your mortgage application

If you have, great! You can track your mortgage only once you’ve received your mortgage reference number from us.

This will usually arrive within five working days of submitting your application.

If you haven't received it within five working days, it could be because we need some more information from you.

Look out for an email or SMS from us. It’s important to respond to these as soon as possible, to avoid any delays.

There's a few steps between applying and getting the keys to your new property (or successfully remortgaging an existing one).  We’ve put together a guide so you can get ready for the next stages.