Let us know when and where you are going to be travelling so we don't block any payments. You can do this in the mobile app in 4 easy steps.
It is always a good idea to have some cash when you travel.
We offer over 70 different currencies via Eurochange with 0% exchange rate commission.
You can check your destinations ATM and card usage under the "money" section of your destination country. This helps you to plan how much cash you will need.
Reward Silver and Reward Platinum customers experience no transaction fees on non-sterling payments.
A Non-Sterling Transaction Fee of 2.75% applies to all ATM withdrawals regardless of your account type.
We recommend that you pay in local currency rather than Sterling so that you get the most up to date exchange rate.
Our card currency calculator helps you get a clearer picture of conversion rates and charges when using your card abroad.
If you misplace your card you can easily freeze it in the mobile app in 3 steps. Alternatively, you can also freeze it using online banking.
If your card has been lost or stolen you can let us know via the app.
Get all your documents sorted for your travels and avoid any unexpected costs.
Before you travel make sure you are familiar with your destination country and make sure you are fully prepared.
Arrive to the airport in plenty of time and check ahead to make sure you know where you are parking or where your transport will drop you off. Use the links below to get familiar with your airport layout.
You can also book lounge access, fast lane security, and parking via your airport website.
Don't get caught out! View our guides below to make sure you pack everything you might need.
Contact our membership services if you want to discuss your perks before travelling. We also have a number you can use when you are abroad if you need support.
Call us:
Calling from abroad: +44 2392 660 340
Relay UK: 18001 0345 601 7188
If you have any issues with your travel then you should speak to the travel provider you booked with first.
If your travel has been cancelled we can support you to get your money back if you need to raise a dispute.
If you have any other banking questions you can speak with our digital chatbot, Cora.
