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Support Centre

Insurance

Explore insurance topics

General insurance

What insurance options do you offer?

What if I change my mind about switching my account?

What is an annual summary?

What makes a secure PIN and password?

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Home insurance

Am I covered for vandalism under your home insurance policy?

Are there any security requirements on my home insurance policy?

I'm buying a house, but won't be moving in straight away because it requires some work. Can I still buy a home insurance policy from you?

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What insurance options do you offer?

We offer various insurances to help you protect the things that matter to you.

Explore our insurance offers Open in new window

Handy guides for general banking information

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Help with registering on the app

Safe and easy banking with the NatWest app.

Getting started with the app Open in new window
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How to use the mobile app

Everything you need to know about banking in the app.

Explore mobile app features Open in new window
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Help with registering for Online Banking

If you're new to Online Banking, this guide can help you get started.

Register for Online Banking Open in new window
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Banking my way

Do you need additional support with banking because your circumstances have changed?

Learn about Banking My Way Open in new window
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