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Her Majesty The Queen's State Funeral

The funeral of Queen Elizabeth II will take place on 19th September, which is confirmed as a bank holiday.

Our branches will close for the day as we pay our respects to Her Majesty The Queen, joining the nation and global community in mourning.

Proud partner of Team GB

Whatever your goals, let's get going.   

Update the app for better security

The newest version of the NatWest app will always have the latest security enhancements.

Update your app now to benefit.

More from NatWest

We're a proud partner of Team GB

Like Team GB, we want to inspire and support success. Whatever your goals, together we want to get you going and keep you moving. Find out more about what the NatWest Team GB partnership means.

Prices are up. Let's ease the squeeze.

Inflation, energy prices, tax rises and the Russian invasion of Ukraine have all played a part in the rising cost of living in recent years . It's squeezing all our pockets. But we've got some handy tools to help.

Upgrade your home's energy efficiency

There are lots of ways you can make your home more energy efficient. Doing so can save you money in the long term and could help improve the value of your home too. Check out our tips and support.

Authorised push payment (APP) scams rankings in 2023

Authorised push payment (APP) scams happen when someone is tricked into transferring money to a fraudster’s bank account. These charts use data given to the Payment Systems Regulator by major banking groups in the UK in 2023. You can read the full report by visiting www.psr.org.uk/app-fraud-data.

Share of APP scams refunded

This is the proportion of total APP fraud losses that were reimbursed, ranked out of 14 firms.

APP scams sent per £million transactions

This is the amount of money sent from the victim’s account to the scammer, ranked out of 14 firms.

For example, for every £1 million of NatWest transactions sent in 2023, £92 was lost to APP scams.

APP scams received per £million transactions: smaller UK banks and payment firms

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at Skrill £18,550 of it was APP scams.

APP scams received per £million transactions: major UK banks and building societies

This is the amount of money received into the scammer’s account from the victim, ranked out of all UK banks and payment firms.

For example, for every £1 million received into consumer accounts at NatWest, £61 of it was APP scams.

Independent service quality survey results for personal current accounts

As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest 16 personal current account providers if they would recommend their provider to friends or family. 

Published in August 2024