Overlay
Existing customers

Make the most of your Reward bank account

Earn Rewards for logging into your mobile app, spending at partners with your NatWest debit card and more.

All for £2 a month.

This account is eligible for the £150 switch offer. T&Cs and restrictions apply.

My Reward account

We want to make using your bank account simple. We'll explain how to manage your account through the mobile app, make payments, use debit card controls and more. You can also learn how to earn and claim your NatWest Rewards.

Managing your Reward account

Card services

Activate your card

Lock your card

Report your card lost or stolen

Order a card reader

Our accessible debit card

Using your debit card abroad

Overdrafts

Ways to pay

Account T&C's

How do I set up NatWest Rewards?

Great news, there is no need to set up your Rewards. You can see your MyRewards balance and claim straight from the NatWest app with the touch of a button. There's no need to use a password.

Information Message

 

You need to pay in £1,250 to an eligible NatWest account every month.

 

Earn your Rewards

Every month you can:

Get £4 a month back in Rewards for 2 or more Direct Debits (2 of those Direct Debits needs to be at least £2 each).

Get £1 a month back in Rewards with 1 mobile app log in.

Earn Rewards at partners when you use your NatWest debit card.

Information Message

Claim your Rewards

The choice is yours. You can:

  • Redeem Rewards as cash which you can then transfer straight into your bank account or pay towards your NatWest credit card balance.
  • Exchange for e-gift cards which you can use online or in store with our eligible partners.
  • Exchange your Rewards into money which is donated to one of our chosen charities.
Information Message

Make banking simple with our mobile app

Check your credit score for free

Get on top of your finances by regularly monitoring your credit score in our app.

Available once opted in through the app to customers aged 18+ with a UK address and is provided by TransUnion.

Save your spare change with Round Ups

Pay with your debit card and we'll round up the amount to the nearest pound, then send the spare change to your savings account.

Save little and often and the pennies soon add up. Eligibility criteria and limits apply.

Get Cash without your card

Withdraw up to £130 every 24 hours from our branded ATMs. You must have at least £10 available in your account and an active debit card. Simply log in to your app and click on the “Get Cash” icon - you’ll find it at the bottom of the app home screen.

Accessing MyRewards is easy

  1. On your mobile or tablet, open the camera and point your device at the QR code.
  2. A link will pop up, tap this, and you’ll be taken straight to MyRewards in your NatWest mobile banking app. 

 

Not able to scan the QR code? 

You can still get into MyRewards by:

  1. Using this MyRewards link to get into your app.
  2. Or you log in using Online Banking and use the MyReward section to access MyRewards.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Change your bank account

It's quick and easy to change your current account through your NatWest mobile app or Online Banking, we'll even pre-fill the application for you.

We have a range of accounts to choose from. The Select account could be ideal if you want to keep things simple, or check out our Reward bank accounts if you're interested in receiving extra benefits and rewards. 

Specific account eligibility criteria and monthly fee may apply.

Get our £150 offer when you switch into your Reward account

your current account held elsewhere into your Reward account using the Current Account Switch Service. Apply online or through our mobile app with your account details to switch. This means your old bank account will close, and any funds and Direct Debits will move over to us.

To be eligible for the offer, within 60 days of completing the switch you must:

  • Pay in £1,250 - This can be made of multiple payments and must remain in the account for 24 hours
  • Log in to the latest version of our mobile app. 

When you've met these conditions, we'll pay £150 into your eligible account within 30 days.