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UK proof of identity and address

What you need to open a bank account

Joint account cards

Want a NatWest bank account?

If you’re looking to open a NatWest bank account, you’ll need a few things first. Our guide covers the document types we’re likely to ask for and where you can find them.

What do I need to open a bank account in the UK?

When you're applying for a bank account in the UK, you'll usually be asked to prove your identity and address. There are different types of documents that different banks accept for you to prove where you live and who you are.  Are you new to the UK?

Proof of ID

Identification is needed to prove you are who you say you are. This can include:

  • Your passport
  • A full or provisional UK driving licence (you can often use this to prove both your identity and address)
  • An EU ID card.

How do you provide proof of ID when applying online?

Information Message

Proof of address

Your bank will need to check your address, so they know where to send statements and any other info. Proof of address can include:

  • A recent utility bill
  • A recent bank statement
  • Tax documents
  • A full or provisional UK driving licence.

How do you provide proof of address when applying online?

Information Message

Why do banks ask for proof of ID and address?

  1. We work hard to prevent money laundering. This is when criminals try to disguise money that has been made illegally to use it for their own benefit.
  2. Criminals often attempt to open a bank account using fake or stolen ID. We try to stop this by verifying all our new customers with proof of identity and often their current address.
  3. If you’re applying online, we try to complete this electronically using our security partners DigiDocs or Mitek so please have your ID to hand before you begin your application.

How can you prove your identity online?

We want to get your account up and running as soon as possible so we’ll ask you to upload some documents. To do this you’ll need access to a device that has a camera. 

This helps us check you are who you say you are.

We'll ask for:

Photo ID, such as: driving licence, passport or EU ID card

A selfie to compare with your photo ID

We might also need to see a proof of address, such as: a driving licence, utility bill, bank statement or tax document.

Please make sure the documents you use exactly match the information you enter in your application.

If you don't have your documents with you, you can select to do this later. Once you've finished your application look out for an email and text from us and our security partners, Mitek or DigiDocs

If you're under 18, we may need some additional information. Please refer to 'What ID do I need if I'm under 18?' for guidance. 

Documents we can accept

The quickest way to get an account is to apply online, but if you haven't got the documents for online ID, you have other options. You'll need one item to confirm your identity and another document that we can accept as proof of your address. You may, however, use your Full or Provisional UK Driving Licence as proof of both your identity and address.

To understand what ID you need and the options for applying, follow the buttons below.

Select your nationality

Information Message

The nationality you select should match the details on your application and the nationality on your ID.

Select your account type

Do you have any of the following forms of photo ID?

We accept the follow forms of photo ID

  • Passport
  • UK  Full or Provisional Driving Licence
  • EU/EEA Driving Licence
  • EU/EEA National ID Card

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

Apply for a bank account online today

If you have your documents ready you can apply for a bank account online today. 

Take a look at our range of accounts to find one that could suits your needs.

To apply for an account, choose from the following options:

  1. Find out how to apply for one of our main proof of address documents listed above by selecting the button below. Once you've received your document you can come back and apply online.
  2. Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but it may take us longer to open your account.

Select a document from the following list to find out how to use this as proof of address

Once you've recieved your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our additional proof of address documents

If you use one of the options below once you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleages please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe which is why we need certain documents to open a bank account. If you're unable to provide these we may be able to help you in exceptional circumstances.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

Do you have any of our alternative ID documents?

It may be easiest for you to obtain photo ID or one of our alternative ID documents so that you can complete your application digitally. This is because it is quicker to apply with us online.

If that's not possible, please check the following list to see how we can help.

Ready to apply?

Apply online

Great news, if you have your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleagues please give us a call to see how we can support.

To get the correct proof of address documents, choose from the following options:

  1. Find out how to apply for one of our main proof of address documents by selecting the 'Find out how' option. Once you've received your document you can use this along with valid proof of ID to apply online.
  2. Check if you have any of our alternative proof of address documents. If you do, you can choose to use one of these instead but your application could take longer. 

Select the following options and find out how to apply for proof of address

Once you've received your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our alternative proof of address documents

If you have one of the following alternative proof of address documents, you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleages please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe which is why we need certain documents to open a bank account. If you're unable to provide these we may be able to help you in exceptional circumstances.

Do you have proof of your student status?

To confirm you’re a student and eligible for this account we require your unique 16-digit UCAS code. If you can’t find your code, please contact UCAS on 0371 468 0468 before starting the application.  You'll also be able to find this by logging into the UCAS Hub (opens in new tab). 

 

 

Do you have any of the following photo ID?

We need to verifty your photo ID in the online application process,  this will be done by our partner Mitek. 

 

We accept the following forms of photo ID:

  • Passport
  • UK  Full or Provisional Driving Licence
  • EU/EEA Driving Licence
  • EU/EEA National ID Card.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form
 

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link. 

Does your student status document prove your UK address?

We need to be able to prove you have been a UK resident for the last three years. We can do this by you providing us with your address. 

 

If you have been able to provide proof of your student status, then this can also be used as your proof of address

 

If your proof of student status has no address on it, then we'd recommend you get one of the above documents and then come back and apply with us later.

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link. 

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

 

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

student id

Looks like you don't have photo ID

Based on your answers, you don't photo ID but do have:

  1.  Proof of your student status
  2.  Proof of address

If this is the case, we'd recommend you get photo ID and return to your application later once you have it. This is the only way to get you set up to apply for a student account online. 

If you need a reminder of what photo ID we can accept, you can see this at the top of this page. 

Looks like you don't have the right ID

It looks like you don't have the right ID to apply for one of our student accounts right now, but we still have some options for you. 

Get the ID you need

If you are a student but don't have the right ID at the moment, that's OK. We'd recommend that you get the ID we have asked for above and come back and apply for your new account later.

If you need more information about our student account and the features, visit our student account page for all of the details.

Information Message

Apply for a different account

Our student account might not be the best account for you. We have a range of accounts avaible to apply for on our current account hub. 

Information Message

student

A student account might not be the best account for you

We can't offer you a student account without proof of your student status.

We recommend you get proof of your student status and then apply later. If you're not a student then you can apply for one of our other accounts instead.

Take a look at our range of accounts to find one that suits you. 

Select your account type

Do you have any of the following photo ID?

Your passport must be supported by a valid Visa/Biometric Residence Permit.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

Apply for a bank account online today

If you have your documents ready you can apply for a bank account online today. 

Take a look at our range of accounts to find one that could suits your needs.

To get the correct proof of address documents, choose from the following options:

  1. Find out how to apply for one of our main proof of address documents listed above by selecting the button below. Once you've received your document you can come back and apply online.
  2. Check if you have any of our additional proof of address documents. If you do, you can choose to use one of these instead but you'll need to apply via telephone which can take longer.

Expand the following list and find out how to apply for proof of address

Once you've recieved your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our additional proof of address documents

If you use one of the options below once you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleages please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe which is why we need certain documents to open a bank account. If you're unable to provide these we may be able to help you in exceptional circumstances.

Do you have a Biometric Residence Permit?

Your Biometric Residence Permit must be valid.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

Do you have any of our alternative ID documents?

It may be easiest for you to obtain photo ID or one of our alternative ID documents so that you can complete your application digitally. This is because it is quicker to apply with us online.

If that's not possible, please check the following list to see how we can help.

Ready to apply?

Apply online

Great news, if you have all your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleagues please give us a call to see how we can support.

To get the correct proof of address documents, choose from the following options:

  1. Find out how to apply for one of our main proof of address documents by selecting the 'Find out more' option. Once you've received your document you can use this along with valid proof of ID to apply online.
  2. Check if you have any of our alternative proof of address documents. If you do, you can choose to use one of these instead but you'll need to apply via telephone which can take longer.

Select the following options and find out how to apply for proof of address

Once you've recieved your proof of address document in the post, you can use this with your proof of ID to apply for a bank account online

Check our alternative proof of address documents

If you have one of the following alternative proof of address documents, you can use this with your proof of ID to start your application online.

Ready to apply?

Apply online

Great news, if you have your documents ready you can start your application online.

Call us

If you're unable to apply digitally and need the help of one of our colleages please give us a call to see how we can support.

Apply in branch

It's important to us to keep you and your money safe which is why we need certain documents to open a bank account. If you're unable to provide these we may be able to help you in exceptional circumstances.

Please choose from the options below

Welcome to the UK

Here at NatWest we want to help. For us this means giving you access to free and simple UK banking and support both online and in our branches with our basic bank account designed around you.


If you're interested in opening an account with us click the link below to find out how to apply.

Applying for a bank account in branch

If you're an asylum seeker and are looking to open an account with us, please visit your local branch so they can help you complete an application.

You can use your ARC (Application Registration Card)  as proof of ID, so take this with you along with proof of address if you have this. Take a look at our list of  acceptable documents below to know what we can accept as proof of address. 

How to apply without access to ID

We work hard to stop criminals from opening bank accounts using fake or stolen ID. We try to do this by verifying all our new customers with proof of identity and address documents. 

If you don't have these documents, we may still be able to support you if you meet  the following criteria:

  • Have the right to reside in the UK
  • Don't have access and have never had access to any banking facilities in the UK e.g. a bank account with us or anyone else in the UK
  • Are unable to get the documents mentioned previously without cost

Please visit us in branch to see how we could help.

Are you a student and have lived in the UK for 3 or more years?

You can only apply for a student account if you have lived in the UK for more than 3 years.

If you have lived in the UK for 3 or more years, we then are not able to offer you a student account with us.

Do you have proof of your student status?

To apply for our student account, you'll need proof of your UK student status. The simplest and fastest way to show us you're a student is by using your UCAS status code.  This is a 16-digit code emailed to you by UCAS and will be unique to you. You'll also be able to find this by logging into the UCAS Hub (opens in new tab). 

 

If you can't find your UCAS status code, you can contact UCAS on 0371 468 0468 who will reissue the code within 24 hours.

 

If you don’t provide your UCAS number in the application form, we’ll accept any of the below documents as proof of your UK student status. You’ll need to manually upload one of the below documents after you submit your student account application.

 

  • Letter from UCAS
  • Letter of acceptance
  • Enrolment offer
  • Enrolment certificate
  • Student loan or finance letter
  • Students Awards Agency for Scotland (SAAS)
  • Local education authority award letter.

 

Do you have any of the following photo ID?

We need to verifty your photo ID in the online application process,  this will be done by our partner Mitek. 

 

We accept the follow forms of photo ID

  • Passport
  • UK  Full or Provisional Driving Licence
  • EU/EEA Driving Licence
  • EU/EEA National ID Card.

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form
 

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link. 

Does your student status document prove your UK address?

We need to be able to prove you have been a UK resident for the last three years. We can do this by you providing us with your address. 

 

If you have been able to provide proof of your student status, then this can also be used as your proof of address

 

If your proof of student status has no address on it, then we'd recommend you get one of the above documents and then come back and apply with us later.

studnet

You're all set. Ready to apply?

Looks like you have all the ID we need. If you're ready to apply you can do this online today by following the below link. 

Do you have any of the following proof of address documents?

Your proof of address document must match the details in your application form

 

 

If you are a UK based student we recommend that you use your home address instead of your campus address. This helps us verify your documents quickly. You can still choose for your card and pin number to be sent to your campus address later in the application.

 

If you don't have one of these documents, you can use one of the documents that we ask for to verify your UK student status. 

student id

Looks like you don't have photo ID

Based on your answers, you don't photo ID but do have 

  1.  Proof of your student status
  2.  Proof of address

If this is the case, we'd recommend you get photo ID and return to your application later once you have it. This is the only way to get you set up to apply for a student account online. 

If you need a reminder of what photo ID we can accept, you can see this at the top of this page. 

Looks like you don't have the right ID

It looks like you don't have the right ID to apply for one of our student accounts right now, but we still have some options for you. 

Get the ID you need

If you are a student but don't have the right ID at the moment, that's OK. We'd recommend that you get the ID we have asked for above and come back and apply for your new account later.

If you need more information about our student account and the features, visit our student account page for all of the details.

Information Message

Apply for a different account

Our student account might not be the best account for you. We have a range of accounts avaible to apply for on our current account hub. 

Information Message

student

A student account might not be the best account for you

We can't offer you a student account without proof of your student status.

We recommend you get proof of your student status and then apply later. If you're not a student then you can apply for one of our other accounts instead.

Take a look at our range of accounts to find one that suits you. 

Documents we can accept if you're under 18

Are you new to the UK?

If you're new to the UK or are arriving soon, you'll need to know your new UK address before applying, and enter this during your application. Once you've applied, we'll ask you for proof of identity and proof of UK address, which we'll need to verify before we open your account. 

Working in the UK

You may find it easier to get one of the following proof of address documents and apply online.

  • HMRC notification of National Insurance number​.
  • HMRC notification of tax coding​.
  • Visit the UK government website if you'd like more information on obtaining a HMRC document. Go to gov website
  • Bank statement from an existing bank which is now addressed to your new UK address (this does not need to be from a UK bank)​.

See which ID document we accept

Information Message

International student

You may find it easier and quicker to obtain one of the following proof of address documents and apply online.

  • HMRC notification of National Insurance number​.
  • HMRC notification of tax coding​.
  • Visit the UK government website below, if you'd like more information on obtaining a HMRC document.  Go to gov website
  • Bank statement from an existing bank which is now addressed to your new UK address (this does not need to be from a UK bank)​.
  • If you have lived in the UK for more than 3 years, you'll be eligible to apply for our student account.
Information Message

Asylum seeker

If you're an Asylum seeker and are looking to open an account with us, please visit your local branch so they can help you complete an application.

You can use your ARC (Application Registration Card)  as proof of ID, so take this with you along with proof of address if you have this. Take a look at our list of acceptable documents to know what we can accept as proof of address.  

Information Message

Open a NatWest bank account online

Choose from our full range of bank accounts and apply online with us today. 

To apply you must be 18+ and a UK resident. Specific account eligibility criteria applies.

Why bank with NatWest?

Here 24/7

You can talk to us wherever and whenever you choose using video banking. This 24/7 service can help you keep on top of your goals with a free financial health check.

Help with financial health

It’s also possible to access our digital financial health check. The process only takes a few minutes and can help get your finances back on track.

Security matters to us

Security is important to us. That’s why we give you the option of being able to lock and unlock your debit card. If you or the other joint account holder misplaces a card, you can easily keep your finances safe until you find it.

All on the app

This is all done via the NatWest mobile app. This tool is helpful to manage your joint account and stay in control of your finances on the go.

FAQs - What you need to open a bank account