Top tips to stay safe
Criminals are using social media and online marketplaces to target people trying to get their hands on tickets for the latest concert, festival, or sporting event.
Follow our top five tips before buying tickets:
- Trust your instincts: if a deal seems too good to be true on high demand sold out tickets, it probably is.
- Use a credit or debit card to pay: these payment methods offer buyer protection. Avoid using a direct bank transfer, as these are harder to dispute.
- Always check if the website is secure: a web address should start with ‘https’ and have a padlock icon next to it. Scammers will often copy trusted websites to trick you.
- Stick to official sources: buy tickets from official sites or reputable ticket exchange sites. Buying tickets through social media can come with risks.
- Complete your Security Profile: head to the My Security Profile in the help section of your Mobile App. Here, you can set controls for your cards and find out about the latest scams.
