Protect your credit score

Criminals can gather information about you from social media, dodgy emails, messages or data breaches. 

They may even contact you impersonating a genuine organisation to trick you into giving away your information. 

Criminals use this information to apply for loans, credit cards and other services in your name leaving a negative impact on your credit score. 

Although it’s possible to correct this information, it can take time, making it difficult to obtain a new bank account or credit until resolved.  Left unresolved, bad debts can stay on your record for six years.

• Take your time.  Don't be rushed into giving out personal details or making sudden payments 
• Be careful what you're sharing on social media.  Criminals can use your posts as a gateway to your data 
• Keep your personal documents safe.  Use a shredder if throwing documents away 
• Don’t give anyone remote access to your computer or install any software to your devices following a cold call or unsolicited message
• Register for  biometrics within the app as an extra level of security which helps to protect you against fraud

Protect yourself and others – visit our Security Centre to find out more.

Biometric Approval is available to eligible mobile app customers aged 16 or over.