Third Party Mandate

To verify your photo ID: 

We will need a selfie photograph from the person who is requesting third party access on the account, and the account holder. The photos must be from the front and side profile. You will need to attach this with the online form and additional documentation below. 

If you are registering as a third party and are already a NatWest customer you will need to send: 

• One form of photo ID for the third party.
• One form of ID for the account holder (If you cannot provide this you will need to provide an explanation in your email to us and your application may take longer than our usual timescales).
  

If you are registering as a third party and you are not a NatWest customer you will need to send: 

• One form of photo ID and one form of proof of address for the third party. 
• One form of photo ID for the account holder (If you cannot provide this you will need to provide an explanation in your email to us and your application may take longer than our usual timescales).

If you are registering as a third party on a joint account:

You will need to get both account holders to: sign the third party form, provide appropriate ID, and include a selfie photo. We will also need the third party to provide appropriate ID, a selfie photo, and proof of address (if the third party is not an existing customer)

General guidance:

• Individuals who hold accounts with other Natwest Group Brands (e.g. Royal Bank of Scotland or Ulster Bank) must provide two forms of identification as above.
• If you are requesting more than one third party on a single account, you will need to fill out separate forms for each third party being registered, or alternatively you can register with us in a branch. 

The proof of identity we can accept through our online process are:

• A valid passport
• EU and EEA National Identity Card
• Benefits entitlement letter issued within the last 12 months
• HMRC Tax notifications and correspondence
• UK/EU/EAA photocard driving licence
• Travel documents issued by the UK government
• Northern Ireland voters card
• Armed forces/military ID card

For more information on acceptable forms of identification please look at our Caring for someone vulnerable page.

The proof of address we can accept through our online processes are:

• UK/EU/EAA photocard driving licence
• Council tax bill/demand letter/exemption certificate issued within 12 months
• Bank/Building Society statement
• Benefits entitlement letter issued within the last 12 months
• Credit union statement
• HMRC Tax notifications and correspondence
• UK utility bill (gas, electricity, water, telephone landline)
• UK/EU/EEA Mortgage statement / Mortgage correspondence
• Tenancy agreement from local council or housing association issued within 12 months

For more information on proof of address that we can accept please look at our Caring for someone vulnerable page.

There is no need to book an appointment; you can come along to any of our branches at a time that works best for you. The account holder needs to be there so that we can verify their identity, and the registration can be completed as long as you have the correct documents with you.

• A valid passport
• EU and EEA National Identity Card
• Benefits entitlement letter issued within the last 12 months
• HMRC Tax notifications and correspondence
• UK/EU/EAA driving licence
• Travel documents issued by the UK government
• Northern Ireland voters card
• Armed forces/military ID card

For more information on acceptable forms of identification please look at our Caring for someone vulnerable page.

• UK/EU/EAA driving licence
• Council tax bill/demand letter/exemption certificate issued within 12 months
• Bank/Building Society statement
• Benefits entitlement letter issued within the last 12 months
• Credit union statement
• HMRC Tax notifications and correspondence
• UK utility bill (gas, electricity, water, telephone landline)
• UK/EU/EEA Mortgage statement / Mortgage correspondence
• Tenancy agreement from local council or housing association issued within 12 months

For more information on proof of address that we can accept please look at our Caring for someone vulnerable page.