Yes. Everyone involved in Open Banking must comply with Data Protection Laws and be approved by the Financial Conduct Authority and all information is protected and encrypted to the same level of security as our Online Banking.

Your information will only be shared with your consent and can only be accessed by companies approved by the Financial Conduct Authority (FCA).

A Third Party Provider could be any company who wants to offer you a service, and therefore needs your transaction history to do so. Third Party Providers are approved by the Financial Conduct Authority (FCA) before they can take part in Open Banking. All approved Third Parties will appear on the FCA Open Banking Directory.

You can find out more by visiting the dedicated Open Banking website, or check out our Open Banking FAQs.

To use Open Banking, you must be registered with online banking for each financial service provider you hold accounts with that you want to be able to view. You’ll give consent for your choosen third party to access your accounts.

Once you’ve decided to use a third party, you'll be asked to give explicit consent to share your information with them. You'll give your consent on the third party's website; once given you will be redirected to your Online Banking or Mobile App login page, where you’ll enter your login details directly.

Only once authorised by you, and the Bank has checked the third party is authorised by the FCA, will we share your data securely. They'll store your consent and check it every time the third party requests access to your account.

You'll be able to check or change your consents via your online banking or mobile app.

Although there are lots of benefits to Open Banking, it is not compulsory. You're in complete control; if you want to use Open Banking, you will be asked to provide explicit consent to a company accessing your data, choosing how long and what they can do with this data.

These companies will only be able to access account information once you have provided your consent to them. If you decide not to take part in Open Banking and take no action, nothing will change.