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Banking with NatWest
Beware seasonal scammers
App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.
Don't let scammers spoil your Chrimbo
It's the fraudsters' favourite time of year, so make sure you're on your guard this festive season. To help keep you safe, we've pulled together some great ways to stay one step ahead of the criminals.
Use biometric approval to confirm it's really you
Shopping online? We may ask you to approve some transactions using your face, fingerprint or passcode. For setting up new payments in the app, you can also register for biometric approval which uses facial recognition to confirm its really you.
Biometric approval is available to eligible mobile app customers aged 16+.
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Freeze or unfreeze your card
If you've misplaced your debit or Mastercard credit card whilst out and about, you can lock it until you find it. Card been lost, stolen, damaged? The quickest way to report this is with our app.
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Pay in cheques securely using our app
Expecting a cheque this Christmas? Pay them in anytime, anywhere. Just take a photo of it using our app and the money will be paid into your account. It's simple, secure and saves you a trip to the branch.
Limits apply.
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Budget better, spend less
Our Spending feature will put your transactions into categories, giving you a detailed view of where your money is going. Great for keeping track of your Christmas shopping!
You must be aged 16+. Only available for Personal and Premier accounts.
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Card payment controls
You can set payment controls from within the app to turn off and on the types of payments your card can be used for. For example, you could switch off the ability to make online purchases whenever you're not shopping online.
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Transaction notifications
Transaction notifications will notify you every time you use your card - a great way to keep on top of your spending and making it really easy to spot anything you might not recognise.
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Get paid back with PayMe
If you're buying a shared pressie and splitting costs with friends or family, settling up is easy and secure with our new PayMe feature. Just send a payment request with the app or if you're with them, get them to scan a QR code from your phone. It'll save you from any awkward conversations!
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Make payments safely
Making payments is simple and secure in the app. If you're paying someone new, we use a Confirmation of Payee check where we can confirm if their name matches the details for the account you're paying. It helps protect your money!
Check out our simple step-by-step guides on how to make payments in the app.
Payment limits and criteria applies.
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PayMe available to mobile app customers. PayMe requests can be made from eligible current accounts only. £250 limit per request.
PayMe requests can be sent to anyone with an eligible account with a participating UK bank and uses online or mobile banking. Paying bank criteria and limits may apply.
Sensing a scam?
If you're sensing you may have been targeted by scammers or just want to learn more about how to stay safe, make sure you check out our Security Centre for lots of useful information to help you in the fight against fraud.