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Get wise to refund scams
One example of social engineering is where criminals convince you to approve payments you didn’t make by tricking you into sharing information to action a fake refund. Watch our video showing how this can happen so that you know what to look out for.
Suspiciously tempting offers
Scammers appeal to people's interest in a bargain or free item. They'll often ask for your bank details to send an item that never arrives.
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Direct messages on social media
Fraudsters can hack into your friends accounts pretending to be them and attempt to take personal information from you.
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Emails, attachments and text messages
Aimed at creating a sense of urgency, curiosity or fear. Fraudsters then ask you to reveal sensitive information by clicking on links to malicious websites, or opening attachments that contain malware.
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Impersonating people with authority
Fraudsters usually starts by building trust with you pretending to be a co-worker, police, bank and even HMRC, asking you to confirm your identity. Through which they take your personal data.
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Being told your device is infected with malware
This could be a call, text and even popup banners appearing on websites, being prompted to install software containing malware that can be used to steel your personal data.
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Other forms of social engineering
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Don't open emails or attachments you feel might be suspicious. If you don't know the sender, check and confirm they're legitimate with a quick Google search.
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Keep your antivirus/antimalware software updated. Check to make sure that the updates have been applied, and scan your system for possible infections.
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If you receive anything asking for passwords or financial information, check with the company. If the message was from a friend, give them a call to confirm it was actually them.
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If what they're offering seems too good to be true, then it probably is. Exercise caution when it comes to bargains.
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Identity theft
Fraudsters get hold of enough personal information about you in order to impersonate you.
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Pension scams
Targeting those who have access to their pension. People are encouraged to move their funds with the promise of better returns, the funds are usually stolen.
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Security centre
Our hub for all things fraud and scam related. Find out the latest trends
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What is social engineering?
Social engineering is the way fraudsters manipulate people so that they hand over personal information. The aim of fraudsters is to trick people into giving them passwords, bank information and even install harmful software on your computer.