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Power of Attorney
A Power of Attorney (POA) gives legal power to one or more persons to help make decisions on your behalf. The people you give permission to manage your accounts are called 'Attorneys' and are legally authorised to look after your finances.
Third Party Mandate
If a NatWest customer is mentally capable, then a third-party mandate can be put in place to allow another person access to their bank accounts.
Court of Protection
If there is no Power of Attorney in place and you need to manage an incapable adult’s wider financial affairs, an application can be made to the Court of Protection (COP) for you, or someone else to be appointed as ‘Deputy’.
Appointeeship
An Appointeeship is an arrangement where you can apply for the right to manage an individual’s benefits due to them being incapable of doing so themselves.
Missing Persons Order
You can apply to manage the finances or property of someone who is missing, is in prison abroad and cannot communicate, or has been taken hostage or kidnapped.
Acceptable forms of identification
When registering for one of our third party access types we will often need one item to confirm your identity and another document that we can accept as proof of your address.
For information on registering your chosen access type use the appropriate button above to take you to more detailed guidance on this.
Protecting against financial abuse
Financial abuse (also referred to as economic abuse) can take a variety of different forms. It might be financial control, exploitation or sabotage. It can happen in a range of different relationships, for instance, with partners, family members, or carers. Financial abuse could happen to anyone. If you think you have been affected by financial abuse, we can offer support.
Banking My Way
A free service that allows you to record information about the support or adjustments you need to make banking easier.
Available to customers aged 16 or over in the mobile app or online Banking. For customers under 16, parental consent is required and information must be recorded in branch or over the phone.
Help banking from home
Find out how we can help you with online and mobile banking, with helpful videos and step-by-step guides to get you started.
Have you got your affairs in order?
From your finances and funeral, to legal arrangements like wills and power of attorney, take a look at what to consider when planning for the future.
Organisations offering additional support
Make the most of extra support available to help you care for someone vulnerable. There are several organisations who could help with additional support.