How can I amend a standing order?
You can amend a standing order using Online Banking, mobile banking, by contacting telephone banking, or the digital form (for business current accounts).
You can amend a standing order using Online Banking, mobile banking, by contacting telephone banking, or the digital form (for business current accounts).
You may need a card-reader and a card you can use with that reader to complete this process. However, if you are registered for biometrics you may require your mobile app.
We require at least 3 working days notice to amend your standing order online. For example: If a payment is due to leave your account on a Friday, the final opportunity to amend the standing order using Online Banking is by close of business on Tuesday.
If you need to amend the reference number you may need to delete the current mandate and set up a new one.
If you need to make an amendment to a standing order due out in the next 2 working days you can by contacting telephone banking or visiting a branch.
To amend a standing order on Online Banking:
Alternatively you do have the option to cancel the standing order (which will recall the payment) up to 6pm the working day before the payment will be made and set up a new one with the amended details.
You may need your card-reader to set up a new Standing Order.
We require at least 3 working days notice to amend your standing order.
If you need to make an amendment to a standing order due out in the next 2 working days you can by contacting telephone banking or visiting a branch.
We require at least 3 working days notice to amend your standing order online. For example: If a payment is due to leave your account on a Friday, the final opportunity to amend the standing order using Online Banking is by close of business on Tuesday.
If you need to amend the reference number you may need to delete the current mandate and set up a new one.
If you need to make an amendment to a standing order due out in the next 2 working days you can by contacting telephone banking or visiting a branch.
To amend a standing order on Online Banking:
Alternatively you do have the option to cancel the standing order (which will recall the payment) up to 6pm the working day before the payment will be made and set up a new one with the amended details.
You may need your card-reader to set up a new Standing Order.
We require at least 3 working days notice to amend your standing order.
If you need to make an amendment to a standing order due out in the next 2 working days you can by contacting telephone banking or visiting a branch.
The quickest way to cancel a standing order is through Online Banking or the mobile app. If you don't have access to Online Banking, you can manage standing orders up to £10,000 using our digital standing order form (opens in a new window).
The form will ask you for the email addresses of the people with signing permissions on the account. In order to process your request, the details and signatures of your account signatories must match what we have on record. To help speed things up, once you've submitted the form please let your signatories know that they'll be required to approve the request. We'll also send them an email with instructions.
For more help managing your account, please visit our managing your accounts hub (opens in a new window).
If you don't have Online Banking yet, you can learn more here (opens in a new window).
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Cora can help with a wide range of queries and show you how to do your banking.