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Support Centre

Mortgages and loans

Explore mortgage and loan topics

Mortgages

How can I find when I took out my mortgage?

How do I pay my mortgage off in full?

I've not received my mortgage offer?

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Loans

How do I apply for a personal loan?

How do I close my loan account?

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How do I close my loan account?

The quickest way to close your loan account is via the mobile app.  It’s important to remember that if you repay your loan early, you will be charged an Early Repayment Fee.

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Handy guides for general banking information

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Help with registering on the app

Safe and easy banking with the NatWest app.

Getting started with the app Open in new window
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How to use the mobile app

Everything you need to know about banking in the app.

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Help with registering for Online Banking

If you're new to Online Banking, this guide can help you get started.

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Banking my way

Do you need additional support with banking because your circumstances have changed?

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