How do I cancel a VRP (variable recurring payment) or sweeping payment?

To cancel a payment (sweeping and / or VRP), you can do this either by visiting the merchant, retailer or Third Party Provider website and withdraw your permission or visit your permission store available in Online Banking or the mobile app.

To access your permission store you need to do:

If using the Mobile app:

1. Select My profile in the top left corner
2. Select “Settings”
3. Select “Managing connections”
4. Select “Manage connections”
5. Select “Recurring payments”
6. Click on the dropdown menu under “Select payment type” and select “Variable recurring payments” / "Sweeping payments"
7. Select “Connected” to see the full list of active merchant / retailers / payment providers

If using Online Banking, navigate to the Security section in the top right corner:

1. Go to the "Open banking: Managing connections" section
2. Select “Recurring payments”
3. Select “Variable recurring payments” / "Sweeping payments" tab
4. Select “Connected” to see the full list of active merchant / retailers / payment providers