I could not view my account

These are the known issues you may encounter at this stage.

Please select the option that best describes the issue you're experiencing:

• I'm getting the message 'The Customer Number, PIN or Password has been entered incorrectly'.
• I've correctly entered my security details but they were not accepted.
• I'm being asked for details that I do not normally use when logging into Online Banking.
• I clicked on 'Next' and was taken back to the first login screen.
• Not all of my accounts are displayed.
• None of the options listed describe my issue.