Why is the card-reader displaying 'PIN LOCKED CALL BANK'?

The 'PIN LOCKED CALL BANK' message displayed on the card-reader means the PIN for that card has been locked.

If the wrong card PIN has been entered into the card-reader 3 times, the PIN will lock to protect you.

What type of card are you using with your card-reader?

• I'm using a debit card
• I'm using an online banking card