All customers aged 16 and over can use Banking My Way. Details can be added by you in Online Banking or by us on your behalf, when you visit our branches or speak to our Customer Contact teams.
A full list of the available options can be found within the Banking my Way section of your Online Banking. This can be found within the ‘Your Details’ section. Alternatively if you would like to discuss what is available then please contact us through customer contact or visit your local branch.
You will be asked to confirm that any Banking My Way information is still correct 12 months after your last amendment. These reviews are very quick and are done through Online Banking, when you visit our branches or when you call our customer contact centres.
You can also make amendments at any time through Online Banking or visiting us in a Branch or phoning our Customer Contact Centre.
Our systems update instantaneously so as soon as you update your details via online, our customer contact colleagues will be able to use this to give you the best service possible.
Cora can help with a wide range of queries and show you how to do your banking.
