I get an error message 'Internet Explorer cannot display the webpage. Turn on TLS 1.0, TLS 1.1 and TLS 1.2''

In order to enable TLS (Transport Layer Security) 1.2 in your browser follow the steps below:

These instructions relate to Internet Explorer, the steps for other browsers may vary. If you need guidance for your chosen browser, please refer to your browser help pages.

1. Select Tools (this may be shown as a cog icon)
2. From the menu then select ‘Internet options’
3. In the pop up box select the ‘Advanced’ tab
4. In the ‘Advanced’ section scroll down towards the bottom to the ‘Security’ section. Under this you will need to ensure the ‘Use TLS1.2’ box is ticked
5. Once you have ticked this, click ‘Apply’ and then ‘OK’ to save the changes. If the box is already ticked just click ‘OK’

Please note, if the tick options have been greyed out this means that you may need administration rights on your PC or network in order to apply changes to advanced settings. If you are unable to enable this feature please refer to your IT support team for assistance.