Why can't I order a cheque book or paying-in book?
Personal current accounts
You can order a cheque book or paying-in book online.
To order a cheque book or a paying-in book:
- Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
- Simply type "order cheque book" or "order paying-in book" in Cora, your digital assistant.
- Cora will guide you through the process.
If you have any issues trying to order a cheque or paying-in book please contact us through ‘Chat to Cora’
Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.
Business current accounts
If you have access to Online Banking or the mobile app
To order a cheque book or a paying-in book:
- Log in to your Online Banking service at www.onlinebanking.natwest.com (opens in a new window)
- Simply type "order cheque book" or "order paying-in book" in Cora, your digital assistant.
- Cora will guide you through the process.
You can also order a cheque or paying-in book with Cora, your digital assistant through mobile. Click 'Help', then "Chat to Cora" and ask Cora to 'order cheque or paying-in book'. She'll take the details and process your request.
We will ask for your details and order it for you.
If you haven't got access to Online Banking or the mobile app
You can order your first and any further cheque books and paying in books using our digital stationary order form(opens in a new window).
The form will ask you for the email addresses of the people with signing permissions on the account.
We'll then email your signatories and ask them to authorise the request by uploading an image of their signature.
For more help managing your account, please visit our managing your accounts hub(opens in a new window).
Learn more about registering for Online Banking at set up Online Banking.
