Will I have to pay anything to get a card-reader or use it?
No. We supply your card-reader free of charge and you won't pay to use it.
You can order a card-reader online:
- Log in to Online Banking at www.onlinebanking.natwest.com (opens in a new window)
- Select 'Security' from the menu
- In the 'Using a card-reader' section select 'Order a card-reader'
- Select a reason from the drop down menu
- Select 'Confirm'
For further information on card-readers see our card reader page (opens in a new window).
Alternatively you may be eligible to use your biometrics on your mobile app.
