I don't recognise a direct debit, what can I do?

Check our Merchant list to identify any direct debits that seem unfamiliar or unexpected

Trading names may not align with your expectations, for instance NW Card Services is NatWest Credit cards 

 

If you're still unsure, view your Direct Debit through your mobile app or online banking

 

If you still suspect the direct debit of being suspicious, you can visit our Report a Fraud page for more information on how you can report this

 

If you wish to cancel the direct debit, please see How do I cancel a direct debit?